Westongraphics  

 
  Where are you located?
45 Industrial Park Road, Hingham, MA. (see map)
Go to our Map Page to get door-to-door driving instructions.
(get driving instructions)
  What are your hours?
Monday through Friday - 8:00am to 5:00pm
  What is your fax number?
FAX: 781-749-8573
  Do you accept credit cards?
Yes. We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS.
  Can I send my files to you via FTP?
Absolutely! Download "WESLINK", our FREE FTP SOFTWARE. This will allow you to upload your file(s) and job order directly to our server. We check our server for new submissions every 20 minutes and will e-mail you a receipt when we get your file(s).
 
Can I e-mail you my PLOT, PDF or TIFF files?
Yes. You may e-mail files up to 10mb in size. Simply attach the file to your e-mail document.

Our e-mail address for file submissions is: oce@westongraphics.com

PLEASE CALL 781.749.0936 TO CONFIRM OUR RECEIPT OF YOUR FILE(s).

You may also use our free "WESLINK" FTP software to transmit files to us. This is our preferred method because a standard Job Order is sent along with your file(s).

Our free "WESLINK" FTP software may be downloaded from our WESLINK FTP page.
  Do you accept "zipped" or "stuffed" files?
Yes. Compressing your file(s) into a zip file (or "stuffed", sit file) will reduce file size and simplify the process of sending multiple files (fonts, images, etc.) by zipping them into one file.
  I installed WESLINK, but it doesn't connect when I click "Send Now".
If you're using a dial-up service to access the Internet, you must establish your connection first -- BEFORE using Weslink.

Follow these steps...
1. Start the program you normally use to access the Internet.
2. After you're online, start the Beehive FTP-Forms program.
3. Select the appropriate form for your Job Order.
4. Fill out the required information.
5. Click "Add Files" at the bottom of the form to select the file(s) to upload.
6. Click "Send Now".

A small window will open that shows the progress of your upload. When the upload is completed, this window will close. The date, time, job order and file(s) are recorded by Beehive FTP-Forms and listed in the FTP Outbox under the FTP menu.

When we receive your job order and file(s) you will receive a confirmation email.

If you're stuck - please call us at 781-749-0936 or send us an email describing your problem and a phone number where we can reach you.
  How do I print my Job Orders without the text wrapping?
You need to set your printer to use "Landscape" mode.

1. Open the Beehive program, select "FTP" then "FTP Outbox".
2. Select the Job Order(s) you want to print.
3. Click "Print" at the bottom of the screen.
4. When the print dialogue box opens, click "Properties".
5. Change your printer settings to "Landscape", then click "OK".
6. Click "OK" again.
  Can you print drawing or plot files?
PLOT files (*.plt) are our preferred format. When saving your drawing to a PLOT file, the font and pen set data is automatically embedded into the resulting PLOT file -- thus eliminating the need to include additional font and pen set data files. However, you may submit DRAWING files (*.dwg) if you also include the following data files with your submission:

-- ALL font files that are used in your drawing
-- ALL pen sets used to create the drawing
  How should I save my AutoCAD files so that you can plot them?
AutoCAD drawing files (.dwg) should be saved as Plot files (.plt). The resulting Plot file contains all the information we need (pen sets, etc.) to properly print your drawing.
  What kind of Plotter do you use?
The OCE 9800. This is a state of the art, high speed digital printer, copier and scanner that produces sharp 400 dpi prints and images. The OCE 9800 is compatible with the HP750c and OCE ADI driver.
  What’s the difference between "drawing" and "plot" files?
A drawing file (.dwg) stores the data in AutoCAD's native format without any plotting information. A Plot file (.plt) stores drawing information AND the area you mark to be plotted, pen information and other relevant information to properly print the drawing.
  Do you accept MAC or PC files for plotting?
We accept files from both platforms.
  Can you scan large documents?
Yes. We can scan documents up to 36" wide and 20 ft. long.
  If I have an architectural drawing scanned and saved as a Group W TIFF, can I bring that file into AutoCAD and manipulate it?
No. A TIFF file is a raster image. (see FAQ above). AutoCAD requires a VECTOR file in order to manipulate the drawing components.
  At what resolution can you scan large documents?
The OCE 9800 can scan documents at 400 dpi or 200 dpi.
  Can you scan a document so that it’s MAC compatible?
Yes, as an uncompressed TIFF image.
  When you scan large documents, what file formats can you save them as?
Scanned documents can be saved as:
-- CALS group IV
-- TIFF group IV
-- TIFF group III
-- TIFF PackBits
-- TIFF uncompressed
-- Adobe PDF
  What’s the difference between Raster and Vector images?
 On a computer monitor, images are nothing more than variously colored pixels. Certain kinds of image file formats record images literally in terms of the pixels to display. These are Raster Images, and you can edit them only by altering the pixels directly with a bitmap editor. Photoshop and Paint Shop Pro are two of the most popular bitmap editors.

Vector Image files record images descriptively, in terms of geometric shapes. These shapes are converted to bitmaps for display on the monitor. Vector images are easier to modify, because the components can be moved, resized, rotated, or deleted independently. PostScript is a popular vector format for printing.
  Can you fax me a town map?
Yes. However, because fax machines use standard paper, the size is limited to 8.5" x 11".
  What town maps do you have?
We have Assessors maps for: Bridgewater; Cohasset; East Bridgewater; Hanover; Hingham; Hull; Norwell (Wetlands & Topographic); Pembroke; and Rockland. (see town map page)
 
 
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