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| Where
are you located? 45 Industrial Park Road, Hingham, MA. (see map) Go to our Map Page to get door-to-door driving instructions. (get driving instructions) |
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| What are your
hours? Monday through Friday - 8:00am to 5:00pm |
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| What
is your fax number? FAX: 781-749-8573 |
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| Do
you accept credit cards? Yes. We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. |
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| Can
I send my files to you via FTP? Absolutely! Use our browser based file transfer utility located HERE. This will allow you to upload your file(s) directly to your own folder on our server. We check for new submissions at regular intervals and will e-mail you a receipt when we get your file(s). |
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| Can
I e-mail you my PLOT, PDF or TIFF files? Yes. You may e-mail files up to 10mb in size. Simply attach the file to your e-mail document. Our e-mail address for file submissions is: oce@westongraphics.com
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| Do you accept "zipped"
or "stuffed" files? Yes. Compressing your file(s) into a zip file (or "stuffed", sit file) will reduce file size and simplify the process of sending multiple files (fonts, images, etc.) by zipping them into one file. |
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| I
installed WESLINK, but it doesn't connect when I click "Send
Now". We have discontinued using WESLINK due to security concerns. If you have previously used WESLINK to upload your files to us, you may perform all the same functions using our browser based upload utility - located HERE. If you're stuck - please call us at 781-749-0936 or send us an email describing your problem and a phone number where we can reach you. |
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| Can I download proofs from my account folder? Yes. Once you login to your account you may download any files in your folder. |
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| Can
you print drawing or plot files? PLOT files (*.plt) are our preferred format. When saving your drawing to a PLOT file, the font and pen set data is automatically embedded into the resulting PLOT file -- thus eliminating the need to include additional font and pen set data files. However, you may submit DRAWING files (*.dwg) if you also include the following data files with your submission: -- ALL font files that are used in your drawing -- ALL pen sets used to create the drawing |
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| How should I save
my AutoCAD files so that you can plot them? AutoCAD drawing files (.dwg) should be saved as Plot files (.plt). The resulting Plot file contains all the information we need (pen sets, etc.) to properly print your drawing. |
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| What kind of Plotter
do you use? The OCE 9800. This is a state of the art, high speed digital printer, copier and scanner that produces sharp 400 dpi prints and images. The OCE 9800 is compatible with the HP750c and OCE ADI driver. |
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| What’s the difference
between "drawing" and "plot" files? A drawing file (.dwg) stores the data in AutoCAD's native format without any plotting information. A Plot file (.plt) stores drawing information AND the area you mark to be plotted, pen information and other relevant information to properly print the drawing. |
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| Do you accept
MAC or PC files for plotting? We accept files from both platforms. |
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| Can you scan large
documents? Yes. We can scan documents up to 36" wide and 20 ft. long. |
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| If
I have an architectural drawing scanned and saved as a Group W TIFF,
can I bring that file into AutoCAD and manipulate it? No. A TIFF file is a raster image. (see FAQ above). AutoCAD requires a VECTOR file in order to manipulate the drawing components. |
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| At what resolution
can you scan large documents? The OCE 9800 can scan documents at 400 dpi or 200 dpi. |
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| Can you scan a
document so that it’s MAC compatible? Yes, as an uncompressed TIFF image. |
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| When
you scan large documents, what file formats can you save them as?
Scanned documents can be saved as: -- CALS group IV -- TIFF group IV -- TIFF group III -- TIFF PackBits -- TIFF uncompressed -- Adobe PDF |
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| What’s
the difference between Raster and Vector images? On a computer monitor, images are nothing more than variously colored pixels. Certain kinds of image file formats record images literally in terms of the pixels to display. These are Raster Images, and you can edit them only by altering the pixels directly with a bitmap editor. Photoshop and Paint Shop Pro are two of the most popular bitmap editors. Vector Image files record images descriptively, in terms of geometric shapes. These shapes are converted to bitmaps for display on the monitor. Vector images are easier to modify, because the components can be moved, resized, rotated, or deleted independently. PostScript is a popular vector format for printing. |
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| Can
you fax me a town map? Yes. However, because fax machines use standard paper, the size is limited to 8.5" x 11". |
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| What
town maps do you have? We have Assessors maps for: Bridgewater; Cohasset; East Bridgewater; Hanover; Hingham; Hull; Norwell (Wetlands & Topographic); Pembroke; and Rockland. (see town map page) |
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| Copyright © 1999 - Westongraphics, Inc. - All Rights Reserved | |